#CONTACT SOPHOS HOME SUPPORT HOW TO#
#CONTACT SOPHOS HOME SUPPORT INSTALL#

#CONTACT SOPHOS HOME SUPPORT HOW TO#

Sophos Support: Learn how to contact your support team, get alerted, and be informed. You must use an email address ending in one of those two addresses in order to receive the Sophos Home Premium licensing for no charge.

#CONTACT SOPHOS HOME SUPPORT INSTALL#

Note : T here is no phone support for Sophos Home at this time. Faculty and staff should contact the ITS Service Desk to install and configure Sophos Central Endpoint Protection or Jamf Protect on their campus computer. Support is closed for 2 days during the holidays (Dec 24th, and Dec 31st). Support is currently provided on English only, but we will use online translating tools to assist users who speak other languages.

You will receive an email notification with your ticket number and next steps. Contact your sales team KB-000036399 Apr 18. When is support available Sophos Home Premium customers have access to dedicated support personnel Monday to Friday, 8AM to 8PM Eastern US Time, via chat and webform/email.

Select the appropriate form based on your issue, complete and submit. SOPHOS HOME - BUSINESS GRADE SECURITY, NOW AVAILABLE FOR HOME USE.

Log in to your Premium Sophos Home account Visit the Sophos Community at / and search for other users who are experiencing the same problem.Note to Sophos Home Free users: submitting a ticket is restricted to Premium users, however, users experiencing problems with their account can follow the below steps to submit Account related issues. 2121 N Pearl Street Suite 300 Dallas, TX 75201 New York. Support is currently provided on English only, but we will use online translating tools to assist users who speak other languages.Įmail support is provided Monday to Friday, 8AM to 8PM Eastern US Time. 3 Van de Graaff Drive 2nd Floor Burlington, MA 01803 Dallas.

This will generate an email for you to interact with the Sophos Home support team for assistance.

Sophos Home Premium users can send questions and ask for assistance via the Submit a request option on top of the Sophos Home Support page.

Contact sophos home support